Felt sorry for people with children as you could tell people were getting very irritated and the restaurant was just filling up more and more with customers and with guess would be waiting a hell of a lot of time. just look out for our black pop up gazebo. Staff very helpful and welcoming. I could have bought a Birds Eye frozen roast beef meal and produced something far better at home at least it would have been 'hot'. Its all very well saying that you should take up the issue at the time of it happening, I did and where did it get me insults and bad attitude, being told that I had nothing to complain about. even though the food, the service and the attitude completely wrecked my being taken out for Mothers Day lunch. This is not the first time by a long way that ive been to this restaurant, being almost a fortnightly visitor, but I have never been treated so badly, either at Planters or anywhere else for that matter, before. The salad was sadly very disappointing! If you are a WordPress user with administrative privileges on this site, please enter your email address in the box below and click "Send". By now you are in the garden centre and . Planters at Bretby Tickets, Products, Membership Plans, Gift Vouchers Then once the table was found, to have to queue up again in with those just wanting cups of tea/coffee and cakes to order our meals. Sadly we wont be returning for lunch again, when you pay this much I expect quality. This response is the subjective opinion of the management representative and not of TripAdvisor LLC. Cloudflare Ray ID: 7a2ae2586e8e780d Called in on way back home and decided to have lunch. If you are a resident of another country or region, please select the appropriate version of Tripadvisor for your country or region in the drop-down menu. Planters At Bretby. No one at any time during our meal did anyone come to the table to check that everything was okay. Joe C, Marketing at Planters At Bretby, responded to this review, Chesterfield Arms, Greene King Pub & Carvery. We use your sign-up to provide content in the ways you've consented to and improve our understanding of you. Staunton Harold Nurseries and Garden Centre. Once ordered sat and waited, and waited and waited after waiting around 40 mins I was getting very inpatient and enquired as to where the food was as it was only two sandwiches and so the lady went to check then after another 10 mins the food finally came out I was okay hot just an average breakfast sandwich. Mince pies had hurriedly been put out, with a very good price reduction on those. We paid for our food at 13:19 and it finally came to the table at 14:10. Called here spent around 30 on plants and impulse buy gifts. The action you just performed triggered the security solution. Easter chicks in the pet section were adorable. Bretby Lane, Burton upon Trent DE15 0QS England +44 1283 703355 + Add website Menu Open now : 09:00 AM - 5:30 PM See all (30) Ratings and reviews 3.5 219 #16 of 27 Quick Bites in Burton upon Trent RATINGS Food Service Value Atmosphere Details PRICE RANGE 5 - 18 CUISINES Cafe, British Special Diets Vegetarian Friendly, Gluten Free Options The yorkshire pudding was now just a soggy lump, the roast potatoes had turned to rubbery coated mush and to cap it all the whole plate was still only very slightly warm. Thank you for taking the time to review our Garden Centre Restaurant. Suggestion - food best served on hot plate and attention to detail when cooking eggs and chips - itsnot rocket science.More, We paid for our food at 13:19 and it finally came to the table at 14:10. Really helpful and friendly staff and I love the new layout x will definitely be visiting again soon now the weather is getting better, Buy Houseplants at The Plant Room in Richmond, Maximize Your Garden's Potential: The Ultimate Guide to Pruning in February, Why Hiring Is Easier Than Buying A Ladder Equipment Or Others Tools. queues to order were VERY slow moving. About ten minutes passed and finally two lamb shank meals turned up followed by two roast beef meals, mine being one of the latter. Felt sorry for people with children as you could tell people were getting very irritated and the restaurant was just filling up more and more with customers and with guess would be waiting a hell of a lot of time.More, Poor quality food. Find Planters at Bretby Ltd in Burton-On-Trent, DE15. Closes in 4 h 52 min. What Types of Materials are Ideal for a Greenhouse. Bretby Lane, Burton upon Trent DE15 0QS, England. In summary a bit disappointing in places maybe Ill give it a go again when next visiting the excellent garden centre.More, Hi, The ice facility, which officially opened on Saturday, November 11, is made of real ice through a lengthy process which takes organisers five days to complete. no issues from us its a fab little confidence building rink she was falling on her bum on day one day 5 shes teaching herself tricks. And it's not just the ice rink attracting the crowds to the garden centre as Spotty and Blitzie the reindeer are on hand to put a smile on visitors' faces. Bretby Nurseries is a popular garden centre on the outskirts of the picturesque Derbyshire village. my little girl absolutely loves it so thought we would pop by and leave a review. Anyway, after another protracted wait the plate reappeared with neatly folded ham slices, the eggs placed next to the ham, not on top (so they did listen in their defence) and the peas were hot, but I'm not sure what they'd done with them as they had a very strange twang almost disinfectant likeneedless to say they got left. It was only just gone 3pm and they're open until at least 5pm. 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Their idea of service (given their prices) is woefully lacking, certain staff members need to remember their manners and until they up their game on quality they seriously need to reduce the prices they're charging (10 for Mac n cheese with bacon served with garlic bread???). Some garden centres have opted to remain closed to the public for now, including Markeaton Garden Centre, which is operating a home delivery service. It was swimming in grease. Not usually one to complain but poor service and poor portions. Search for local Garden Centres near you and submit reviews. Own or manage this property? All i can say to Planters restaurant is a thankyou for completely ruining my mothers day treat. I Love this garden centre but it really upset me to see the reindeer just lying there for visitors to look at them because its Christmas. the guys are all fab when she goes up as she likes to pay for herself so no online booking needed just yet. Staff were lovely and friendly. . Get set for two weeks of sunshine as temperatures start to soar once more, Sign up to the Derbyshire Live newsletter for free and get the latest stories sent to your inbox, UK's best ketchup named by Which? The salad was sadly very disappointing! So, while I agree they did what they could to put my meal right, the bottom line is it shouldn't have needed to be put right. I can't deny that it is a great workout and I definitely worked up a good sweat while out on the ice. Ice skating was being thoroughly enjoyed by family groups. Also watch out for 2 meals for 15.99deal as we didn't see leaflet until ordered food and ended up paying 5 more for poor food. Here is a list of garden centres and nurseries that have reopened in Derbyshire and their opening hours: Opening times: 8am to 7pm Monday to Friday, 9am to 6pm on Saturday, 10.30am to 4.30pm on Sunday, Opening times: 9am to 5.30pm Monday to Saturday, 10.30am to 4.30pm on Sunday, Opening times: 8.30am to 5pm Monday to Saturday, 10am to 4pm on Sunday, Opening times: 8.30am to 6pm Monday to Saturday, 10.30am to 4.30pm on Sunday, Location: High Wood Way, Barlborough, Chesterfield, Opening times: 9am to 5pm Monday to Saturday, 10.30am to 4.30pm on Sunday, Location: Park Road, Newhall, Swadlincote, Opening times: 9am to 6pm Monday to Saturday, 10.30am to 4.30pm on Sunday, Location: Nottingham Road, Tansley, Matlock, Opening times: 9am to 5pm Monday to Saturday, 10am to 4pm on Sunday, Location: Hassock Lane North, Shipley, Heanor, Opening times: 9am to 5.30pm Monday to Saturday, 10am to 4.30pm on Sunday, Location: The Old Kitchen Gardens, Tissington, Ashbourne, Opening times: 10.30am to 4.30pm Monday to Sunday, Location: Eckington Road, Coal Aston, Dronfield. My husband was disgusted with the standard of the breakfast. Christmas Craft and Gift Fair at Planters Bretby - Families Online The garden centres open in Derbyshire and their opening hours We had considered a dessert but having spotted a piece of their lemon meringue came in at a hefty 4.29 we decided we'd give it a miss, stupidly priced,! Lovely garden centre in general with a gift shop worthy of a visit. The sausage were not particularly nice - the bacon tasted nice but was swimming in grease. Something went wrong, please try again later. Staff were lovely and friendly. Some amazing stalls in attendance our fair offers a great few hours out . Off I go again to get more cutlery. What do you think about Planters At Bretby? Seasonal items available, including a huge range of LED scenes/vehicles. When I finally plucked up the courage to take my hands off the railing, I realised it actually was quite fun and I would definitely recommend anyone keen to get out on the ice to check it out. Generated by Wordfence at Sat, 4 Mar 2023 14:42:02 GMT.Your computer's time: document.write(new Date().toUTCString());. I thought as i looked at it that it could be quite reasonable even though the 'seasonal veg' consisted of frozen runner beans and a considerabl number of frozen peas.. neither of which are actually veg from the current season but then i saw that these hadnt been drained and my plate was swimming in water and where it had blended watery gravy firstly i tried to cut into one of the very adequate slices of beef but the knives are so blunt i ended up with very sore really deep dents in my fingers.. the cutlery is awful.. dirt cheap rubbish that serves no purpose other than pretending that it can be put to any practical use it was at this point i realised that my food was stone cold. wouls call again ifin area.More, We ordered 2 prawn salads, for around 22 as I recall, including sparkling water. Also watch out for 2 meals for 15.99 deal as we didn't see leaflet until ordered food and ended up paying 5 more for poor food. We really want to keep the ice in as good a condition as possible. This map was created by a user. Went on a Sunday mid morning and ordered two bacon and sausage sandwiches was in the queue about 15 mins before my order was taken staff very slow on the till would make sense if someone did the till and another made the drinks would speed the process a lot. Unfortunately not the best experience and would be very reluctant to spend that amount of money again when I am not even offered an apology. We'd have been far better off going to a Wetherspoons, that thought alone makes me shudder, but I'm confident it would have been an improvementMore, called in as we were staying locally (knights lodges) at lunch time. Popped in a few times for a cuppa and slice of cake, also good. that the ham and eggs was 2.00 more than wherever she'd just come from). One cream slice had become a cream slide. Great prices with both too.Then for a cup of tea. After waitingat the entrance for a couple of minutes the food miraculously was ready and was instantly brought to the table. In summary a bit disappointing in places maybe Ill give it a go again when next visiting the excellent garden centre. Staff seem happy for you to do this when they know full well deal is on for the whole of January and February 2023. Off I go again to get more cutlery. absolutely no issues yes its a tad expensive but you know how much it is before booking and going. Once ordered sat and waited, and waited and waited after waiting around 40 mins I was getting very inpatient and enquired as to where the food was as it was only two sandwiches and so the lady went to check then after another 10 mins the food finally came out I was okay hot just an average breakfast sandwich. Bretby Lane BretbyBurton-On-Trent, DE15 0QS. We also noticed that sandwiches have now changed back to being served with salad and crisps, rather than chips. Planters at Bretby - Bretby - Burton-on-Trent, Staffordshire - Foursquare Brie and bacon pannini asked for very very well donebacon and assistant actually said oh chef will be pleased as shes cooked bacon to much came out with all the bacon still pink and fat clear took it back to be spoken to like a child did receive refund for the pannini though will not returnMore, First of all this review is for the restaurant only. The ice rink is open every day until January 7, excluding Christmas Day, Boxing Day and New Year's Day, with special late night skate sessions until 8pm on Wednesday, Thursday and Friday nights from December 6. Thank you. The salad was sadly very disappointing! You can email the site owner to let them know you were blocked. When after a further half hour someone finally came to take the plates away I voiced my complaint about everything i have mentioned above but there was no customer service at all, no apology nothing at all. Your access to this service has been limited. We'd have been far better off going to a Wetherspoons, that thought alone makes me shudder, but I'm confident it would have been an improvement. Their idea of service (given their prices) is woefully lacking, certain staff members need to remember their manners and until they up their game on quality they seriously need to reduce the prices they're charging (10 for Mac n cheese with bacon served with garlic bread???). Performance & security by Cloudflare. The Garden centre is first class, well stocked and clearly laid out with good parking.In the spacious restaurant I choose the full English breakfast with a latte.You were given a tracking disc which when you placed on the base on your table identified where you were sitting , this worked very well.The breakfast arrived without delay, I was sitting outside and being the furthest from the kitchen a temporary cover over the plate to preserve some heat might have been useful.The large plate was full and consisted of mushrooms that were cooked but cold, baked beans, tomatoes, a fried egg, two slices of very fatty bacon that was not to my liking, I like my bacon crispy and this definitely was not , so that was my mistake in not asking for that , 2 small pieces of hash browns and two awful sausages, they were tasteless with a rubbery texture and I suspect re- heated and finally two slices of whole meal bread with butter.The latte was one of the best I have had for some time.The total bill came to 10.48.In summary a bit disappointing in places maybe Ill give it a go again when next visiting the excellent garden centre.