When I sell tickets, do I have to deal with the buyer? AXS FAQs You will enter your community username and new password and done! Select the tickets to transfer and enter the recipient's information. i assume they will try to get me to receive the tickets using axs again. It got postponed and now we all cant go. AXS Mobile ID allows you to manage . The concert is tomorrow. By rejecting non-essential cookies, Reddit may still use certain cookies to ensure the proper functionality of our platform. What are my options here? Never. I tried calling axs.nobody was home. This will now be the only customer admission method at venues including The O2 and the OVO Arena Wembley. StubHub told me to call AXS and let them know this was due to the show being postponed. You can also create an account without purchasing tickets by going to AXS.com and enter some very basic account information. Upcoming. Ive used a tab with no cookies and not logged in and I still don't see them and that's fucked cause they'd be the cheapest ones available so not only am I getting screwed over cause no one can buy my tickets AXS is forcing people to pay a higher price than should be available. Use the same email you use on StubHub. Show the ticket in the App at the entrance and get them scanned to enter. I've been to several games at this arena this year and they only accept tickets from ticketmaster that are moving barcodes (the barcode changes every couple of seconds) or NFC tickets (you add these tickets to your Andriod or Apple wallet and hold up your phone to the ticketmaster scanner at the arena). Now we just want to get rid of them ugh. AXS Mobile ID allows for convenience, flexibility and security. On the review page, click the Transfer button to send the tickets. Under this tab, you'll see event details and ticket barcodes for all your upcoming events. and our I purchased tickets for a concert back in February. After you've transferred them, the recipient will get an email with steps to create or log into their AXS account to see the tickets. No paper tickets required. Log into your AXS account entering the email and password that you used to purchase or accept your transfer tickets. Was told by stubhub back in June that they would get ahold of the seller and transfer the tickets, reassured not to stress day of event. What is AXS Official Resale and where do the tickets come from? Bought tickets for a group? it never happened. We got an email when the concert was first postponed saying that we had a month or two to request a refund but we didnt know abt that then. Press question mark to learn the rest of the keyboard shortcuts. Third-Party Resale Tickets: Everything You Need to Know - Ticketmaster As long as there are people who have tickets to sell, AXS Official resale is the best & safest place to find tickets and the only verified marketplace where fans can connect to buy and sell tickets. Fans can manage tickets digitally, transfer or sell tickets when needed (if applicable), and remain assured that all tickets are authentic and secure. why the hell can they just not send you the tickets in an email, as an option? And Stubhub support could have been a lot better, faster, or have had other options like a "CLICK HERE IF YOUR TICKETS LOOK FAKE" button. I had flown from TX to NY for this show with my friend. Fans can manage tickets digitally, transfer or sell tickets when needed (if applicable), and remain assured that all tickets are authentic and secure. On the AXS App, you can manage tickets for upcoming events under the "Your Tickets" section -- the ticket icon near the bottom of the screen. When I buy tickets, do I have to deal with the seller? The tickets will be delivered to the buyer automatically. Generally, these are your options: for exclusive presale tickets, news on upcoming concerts and events, latest Fox Theater and Foundation news, and much more! i had the exact same problem. It depends. Select the seats you would like to send. I've had my tickets posted for a couple days and I have them listed for cheaper then any other ticket I see on the resell page but I don't see my tickets for sale at the price I set them at. According to policy, you cannot successfully transfer funds from tickets you have sold until AFTER the event has passed in order to ensure that there are no cancellations of the event in the. The tickets were supposed to transfer to AXS and I could retrieve them using the same email address. Many fans find it best to TRANSFER the seats to their guests prior to the event. When I sell tickets, do I have to deal with the buyer? You may not receive mobile transfer tickets until within 24 hours of the event due to delayed release policies that venues use to keep your tickets safe. Use of this website signifies your agreement to our. I bought two tickets to a New York Islanders game at Nassau Coliseum. All rights reserved. Why did the venue decide to use AXS Mobile ID? If you bought AXS tickets on StubHub and need to send them to a friend, transfer the tickets through your AXS account. Tap the gameyou are attending tap View All to see more games. may not be valid. AXS Mobile ID is a digital ticketing system, with tickets assigned directly to fans attending. Even if you call within 48 hours of your event, you will probably get no help at all. With mobile ticketing through AXS, youre able to keep your tickets securely stored in your AXS App until its time for your event and enter with a quick and simple scan. If your friend already has an AXS account, the tickets will be transferred instantaneously. With seat transfers, you no longer need to worry about delivering the paper tickets to them in advance or meeting them outside of the gates to walk in together. Why can't I see my tickets in the App? - AXS Help Centre Select the tickets to transfer and enter the recipient's information. AXS Official Resale is the best way to sell your seats because it is the official marketplace endorsed by the venue. Privacy Policy. Stubhub tix not transferred to AXS acct, show is tonight Here we are. I couldn't accept that answer because if I had to call SH back the wait time would have made me miss the show. I asked the rep, "What happens if the day of the show comes and the tickets still aren't transferred? I believe what is supposed to happen is the seller should transfer these tickets from their ticketmaster account to my ticketmaster account, using the send tickets feature. If they already have an AXS account set up the tickets will go in their account automatically. The move to AXS Mobile ID is designed to put tickets in the hands of fans, reduce ticket scalping from unauthorized resale sites & ensure that we know who is coming to the show. How do I accept and access mobile transfer tickets? - SeatGeek If you already have an AXS account, the tickets will be transferred to your account automatically. Privacy Policy. Anyway, a few friends and I had tickets to see Harry styles in Cleveland. Enter the recipients first name, last name and email address, or select from a list of. Sign into your AXS Account and click Listings. Tickets Seat numbers it lists 13-16 ? having issues with my tickets for show in a few day this whole process seems extremely sketchy and there should be a much easier way to navigate. Your parking pass for the Toyota Tundra garage will load like a ticket with a barcode to be scanned as you enter the garage. After following the instructions provided, your ticket will be displayed as a digital barcode in the AXS app. To login, use the same email address you used when purchasing your tickets. Tink Philadelphia Tickets - Union Transfer - Apr 15, 2023 Click the Transfer button next to the event in your AXS account. By accepting all cookies, you agree to our use of cookies to deliver and maintain our services and site, improve the quality of Reddit, personalize Reddit content and advertising, and measure the effectiveness of advertising. All Rights Reserved. We want to make sure you discover and get into the events you're most excited about even if we're not the primary ticket provider. This way your guests will be able to enter when they arrive using their own AXS Mobile ID. AXS Mobile ID gives you the ability to transfer, sell and buy seats through an official marketplace endorsed by the venue. Danielle is the author of this solution article. How do I use the Rockets App to enter the building? Customer service all the way to your seat, 2000-2022 StubHub. Never. Just follow the simple steps to make the tickets officially yours. I believe what is supposed to happen is the seller should transfer these tickets from their ticketmaster account to my ticketmaster account, using the send tickets feature. I still don't see the tickets in the app and I don't trust a randomly generated QR code when it doesn't show me the event. and need to send them to a friend, transfer the tickets through your AXS account. No. i beat on stub hub until they agreed to refund my money, after they tried to weasle out of their 100% guarantee!--saying the problem was axs and not stubhub. AXS Mobile ID Ticketing FAQs | T-Mobile Arena Fast forward to this past weekend, the day of the show, the tickets still were not transferred. Click the Transfer button next to the event in your AXS account. AXS Official Resale is the best way to sell your seats because it is the official marketplace endorsed by the venue. Step 2: Login or Create an MLB Account After downloading the app, you will be prompted to create an account or log in (if you do not already have an account) AXS | Complaints | Better Business Bureau Profile Help us improve this article with your feedback. Remember, your friends can always transfer tickets back to you. AXS Mobile ID allows for convenience, flexibility and security. SOLD TICKETS VIA AXS MoneySavingExpert Forum When I go view my tickets in the Stubhub app, I see two screenshots of tickets that have no barcode and have no way for me to add these tickets to my mobile wallet. Most mobile transfer tickets will not be immediately available. Hint: Remember, use the same email that was used to make the purchase with us when creating an account/logging in. Select the specific seats you would like to sell, set your asking price per ticket, and choose listing options. Lindsay is the author of this solution article. No. Reddit and its partners use cookies and similar technologies to provide you with a better experience. To transfer a ticket, view your order on The O2 Venue App and a transfer button will be presented at the bottom of your ticket. Official Tickets and Your Source for Live Entertainment | AXS.com In order to assist you with locating, accepting and accessing your tickets, please read and follow the step-by-step guide below. Review your transfer history within the AXS app by clicking on MY EVENTS and selecting TRANSFERRED. Was wondering if you had any update on how yours is going? Did you ever receive an email that the tickets were actually transfered to you or are you simply going off the delivery date. The move to AXS Mobile ID is designed to put tickets in the hands of fans, reduce ticket scalping from unauthorized resale sites & ensure that we know who is coming to the show. There has to be some way, right. Youll be able to transfer money to your bank from your account on AXS.com. What is transfer? Guests can transfer the tickets back to you if they cant attend or you can cancel the transfer if they have yet to set up their AXS account. After downloading the app, you will be prompted to create an account or log in (if you do not already have an account). The Fox Theater Foundation is a non-profit organization which relies on the public for donations to support the mission and vision of the historic Fox Theater building, the heart of the downtown Bakersfield cultural district. Use of this website signifies your agreement to our. Ask the Community Contact Support They assured me that the tickets would be transfered once they got ahold of the seller. On the review page, click the Transfer button to send the tickets. Did you find it helpful? Open the App and sign in to see your tickets. How do I transfer AXS Mobile ID? Your AXS Mobile ID is the secure and unique code for all of your tickets, and all you need is the AXS app to use it (iOS or Android). If you call or message them and the event you are attending is not in the next 48 hours, they will be useless at helping you. OR. Click the Sell button next to the event in your AXS Account. So you can sell on StubHub or any other way you find. Tickets purchased through unofficial sources (such as Craigslist, StubHub, etc.) Manage Cookie Preferences A Unicorn of a Groupset - New SRAM Force AXS Use the same email you use on StubHub. Many fans find it best to TRANSFER the seats to their guests prior to the event. (*If you can't remember your password, tap. Before following any of the steps below, make sure you download the Official Houston Rockets App! Can anyone help? Trying to sell/transfer HS tickets on AXS After the switch, you will enter the email address you use to access the community in order to reset your password. The tickets were supposed to transfer to AXS and I could retrieve them using the same email address. I downloaded the AXS app and created an account with the same email address but I do not have the tickets nor did I ever receive an email from AXS suggesting they were transferred. You'll then be asked to review the transfer. Step 1: Download and Login into MLB Ballpark App Once the tickets have been transferred, you will need to Download the MLB Ballpark app via the iOS App Store or the Android Google Play Store. No. Create an account to follow your favorite communities and start taking part in conversations. When will I receive my tickets? - SeatGeek If you have any questions, please call us at (713) 758-7330 or email us at ticketservices@rocketball.com. Article. If you do not currently have an AXS account you will be instructed to create one during your purchase. So we've made sure you can shop resale tickets listed by trusted sellers within the safety of our store. AXS Mobile ID is digital ticketing technology that provides the flexibility and convenience of safely and securely managing tickets online or in the AXS mobile app and is the preferred admission method for the venue. Tap Tickets Tab (pull down on the screen to refresh if necessary). When listing tickets, you decide how long your listing will be available for others to buy. Theyll just have to create an AXS account to claim their tickets. Review your transfer history within the AXS app by clicking on MY EVENTS and selecting TRANSFERRED. Sorry we couldn't be helpful. Can I have multiple tickets on one phone? Does anyone know how to do it through axs?? No, tickets must be scanned through the Rockets App or the AXS App. Thanks! If you bought AXS tickets on StubHuband need to send them to a friend, transfer the tickets through your AXS account. Buyers get tickets delivered straight to their AXS accounts, and sellers get paid by direct deposit. Please use the guide below to see how you can access, transfer and sell your tickets safely and securely from your smartphone! When your tickets sell, youll receive an email informing you of the sale. AXS answered in under 2 minutes and quickly saw that my tickets had ben cancelled by either SH or the seller. Easy! Nope. AXS Mobile ID gives you the ability to transfer, sell and buy seats through an official marketplace endorsed by the venue. The delivery method that was provided by the primary market for your event is called a MLB Mobile Electronic Transfer, which may require you to download the MLB Ballpark app on your mobile phone. Bought ticket and then they weren't available from the seller. I just bought the ticket about 6 hours ago but I also had to buy tickets to fly to New York so Im going to freak out if I dont have real tickets soon because I need to cancel everything if this isnt legit. Tap View to access the barcode and scan in for entry. Theyll just have to create an AXS account to claim their tickets. After that, the tickets will be theirs to use with the AXS app. If you do not currently have an AXS account you will be instructed to create one during your purchase. AXS Mobile ID is digital ticketing technology that provides the flexibility and convenience of safely and securely managing tickets online or in the AXS mobile app and is the preferred admission method for the venue. Click the Transfer button next to the event in your AXS account. As an event draws closer, venues generate the barcodes for each ticket. Once you have an account, seats transferred to you will be accepted by your account automatically (no need to accept them manually). I've had my tickets posted for a couple days and I have them listed for cheaper then any other ticket I see on the resell page but I don't see my tickets for sale at the price I set them at. This will bring you to the page to confirm the correct email associated with the order. and our For more information, please see our Sorry we couldn't be helpful. I'm concerned about the hold times to get someone on the phone and that there was no resolution after today." Nope. This charger can be wall or bench mounted, can fast charge batteries, (so no more excuses for not showing up to the group ride due to dead batteries), and is for USB-C. Hint: If the Wallet says "No Tickets", click the more tab in the bottom right corner, then click the profile icon and then click "My MLB Account Emails." Once you have an account, seats transferred to you will be accepted by your account automatically (no need to accept them manually). Press J to jump to the feed. A ticket transfer allows you to digitally give each guest in your party their own ticket via AXS Mobile ID. Browse your upcoming events and tap the ticket icon for the one you would like to sell. [deleted] 1 yr. ago. I was never able to get ahold of SH again. Stubhub tix not transferred to AXS acct, show is tonight Have been on hold 3+ hrs. Also, to make it even more . Transfer Help I transferred AXS Mobile ID tickets to the wrong email, what can I do? Review listing information and choose Credit Card for payout. As a result, sellers have to manually send your tickets via email or upload them to your account, sometimes on the day of the event. In your AXS account, select the ticket icon or 'My Tickets' Choose which tickets to send and 'Transfer' Fill out the reci. Your tickets will no longer be listed for others to buy. Once I have downloaded the AXS App and AXS account, do I have to accept the transfer every time? In your AXS account, select the ticket icon or 'My Tickets', Choose which tickets to send and 'Transfer', Fill out the recipient's first and last name, their email address, and a message. By rejecting non-essential cookies, Reddit may still use certain cookies to ensure the proper functionality of our platform. I do not believe these tickets will work, because they do not look like any other tickets I've used to enter this arena previously this year. All Rights Reserved. Transfer Tickets - AXS Help Center Here's how it works: Click the Transfer button next to the event in your AXS account. i spent the next 2 hours trying to get the axs app to work and get my tickets. Help us improve this article with your feedback. Official Tickets and Your Source for Live Entertainment | AXS.com Why did the venue decide to use AXS Mobile ID? If they already have an AXS account set up the tickets will go in their account automatically. The game is in 36 hours. Flew in for this show. may not be valid. These were not tickets, Stubhub was not able to reach the seller, and gave me a refund. There is no fee for transferring seats and you are allowed unlimited transfers. Sub-Category: Mobile Tickets Order Help Other Ticket Delivery Ticket Details 05-20-2021 09:51 PM 0 Reply All forum topics We are changing the way you register and sign-in to the StubHub Community. Just follow the simple steps to make the tickets officially yours. They said they would get in contact with the seller and have the tickets transferred over. All Rockets fans are now required to use mobile tickets via the Houston Rockets App to enter Toyota Center for all games and ticketed events. AXS Mobile ID via the AXS app is the only form of entry, but if you dont have access to a smartphone, you may use the credit card you used to purchase the tickets. Follow the steps below to access the tickets: Did you find it helpful? Tix originally purchased Spring 2020, was postponed until today 7/31/21. After logging into the app, verify the tickets are available in the app. Copyright Stubhub assured me my tickets would be available. Transferring Tickets. How do I accept my Mobile Electronic Transfer tickets using the MLB Many venues release their tickets 24 hours before the event as a security measure, so it's normal to receive them the day before or the day of the event. Solved: Cannot see tickets in AXS App - StubHub Community I purchased tickets for a concert back in February. Can I still use a ticket after I have transferred or shared it with someone else? Show the tickets on your phone for everyone in your group. The Rockets App is free to download and available in the App Store or the Google Play Store. SH eventually responded to my messages on social media (I had pinged them on FB, Twitter and IG, they only responded to FB and only after the concert, despite me messaging them for 2 months. If you see a Sell button next to your tickets in your account, you can sell them! We are changing the way you register and sign-in to the StubHub Community. This will help to ensure that you are ready for your event in no time! AXS Tickets app not working? crashes or has problems? - JustUseApp If you already have an AXS account, the tickets will be transferred to your account automatically. After completing the account information, you may buy, sell or manage any seats in your account. In addition to providing access to your tickets, the Rockets Mobile App delivers an unrivaled interactive team experience by providing the most up-to-date scores, schedules, news, and stats. Once I have downloaded the AXS App and AXS account, do I have to accept the transfer every time? On the review page, click the Transfer button to send the tickets. It eliminates paper tickets and allows you to enter the venue with your AXS Mobile ID and manage your tickets digitally. Theyll also need to get the AXS app. | Opened on Christmas Day 1930, The Fox was one of the last of its kind built in the Gilded Age. You may also review your transfers and purchase history at AXS.com. Buyers get tickets delivered straight to their AXS accounts, and sellers get paid by direct deposit. After completing the account information, you may buy, sell or manage any seats in your account. Mobile Ticketing Guide | Houston Rockets - National Basketball Association AXS handles payment and delivery so buyers and sellers never interact with each other. Its mission is to enhance the quality of life in Kern County through the effective operation of the Historic Fox Theater as the areas premier cultural and community event center. The recipient will get an email about the transfer, and theyll need to create an AXS account (if they dont have one yet) to complete the transfer. In the bottom menu, tap the ticket icon (you can also tap the middle icon), At the event, scan the Mobile ID QR code to get in. I had read on other threads that sometimes the tickets don't transfer until the day of the event. And you're done! AXS tickets are delivered to AXS accounts within 24-48 hours of the event . For more information, please see our Usually there is a waiting period of a few weeks. I had to contact the venue and luckily they had tickets available at the box office, so I was able to make the show. Yes Browse your upcoming events and tap the ticket icon for the game or event you would. Yes No Still Need Help? Open the App and sign in to see your tickets. Reddit and its partners use cookies and similar technologies to provide you with a better experience. The Fox Theater Foundation. Flew in for this show. Customer service all the way to your seat, 2000-2022 StubHub. They should be able to tell you if the tickets are active. If you do not currently have an AXS account you will be instructed to create one during your purchase. We successfully sold our tickets through the AXS website quite quickly and have a credit balance on the AXS website minus a ridiculously high 60.00 charge for selling 4x tickets back through their . Select the tickets to transfer and enter the recipient's information. When listing tickets, you decide how long your listing will be available for others to buy. Help us improve this article with your feedback. Then when it sells and you are paid, you transfer it using the app. Otherwise you have until your friend creates an account to cancel the transfer. You also have the option of transferring and listing your tickets for sale prior to the event. Please bring a valid photo ID and the card you used to purchase the tickets to the Toyota Center box office. Yes Anyone have success getting something similar resolved day of show?